How can we help you today?
Welcome to our Self-Service Portal! Please select from the options below and complete the form. A member of our team will be in touch with you within 24-72 hours to confirm the details of your request.
If this is a pet medical emergency, please DO NOT complete any of the following forms. Please call us directly or drive to your nearest emergency hospital.
REQUEST AN APPOINTMENT
A client service coordinator will get in touch with you within 24 hours.
Submit your Request
CLIENT RECORDS
Need your pet’s records? Look no further! Follow the link below to submit your request. Records will be provided within 48-72 hours
Request Records
REFERRING VETERINARIAN
For Veterinary Vision’s referring veterinary partners only. Records will be provided within 48-72 hours.
Request Records
INVOICE REQUEST
Need your invoice from your last visit? Click the link below to receive your invoice. Invoices will be provided within 48-72 hours
Submit Request
PRESCRIPTION REFILL
Need your pet’s prescription refilled? We got you covered! Prescriptions will be ready within 48-72 hours
Request Refill
MESSAGE YOUR MEDICAL TEAM
For Veterinary Vision clients only, Click below to leave information for your Pet’s medical team. A member of our team will respond within 48-72 hours
Leave a Message
PAY INVOICE
Looking to pay an invoice? Complete the form to receive a payment link.
Pay Invoice
GENERAL QUESTIONS
Feel free to send us any questions you may have. We will get back to you within 72 hours!
Send a Message
These forms are in place as part of our “New Changes” initiative to better serve our pet parents and improve our efficiency and workflows, while reducing high call volumes and on-hold times during COVID-19.
